Frequently asked questions to help you buy a voucher, a gift box or an item - AUPRES DU CLOCHER
Are gift boxes sent immediately after purchase?
Yes, your gift box is sent immediately after purchase in digital format. The recipient can then book their dates at the AUPRES DU CLOCHER establishment.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly on our e-commerce website. The boxes are available in several options, including the 'Awakening' lunch, the 'Blooming' dinner, and the 'Resonance' dinner, as well as a freedom gift voucher for a custom gastronomic experience. All our gift boxes are available for purchase on our official AUPRES DU CLOCHER website.
Can the gift check be sent directly to the beneficiary without showing the amount?
You can send the gift check directly to the recipient without them seeing the amount. To do this, select the 'Hide the amount' option when placing your order at AUPRES DU CLOCHER.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send your gift box by email, by mail, or pick it up directly at the store when placing your order. The digital gift box is sent immediately after purchase, while mail delivery or in-store pickup are subject to the conditions of the AUPRES DU CLOCHER establishment.
Can I buy multiple gift boxes online for different people?
You can absolutely purchase multiple gift boxes online for different recipients. Each box will be personalized according to your wishes and sent directly to the address of your choice, for a unique gastronomic experience at the restaurant Auprès du Clocher.
How do I create a group fund and invite people?
To create a kitty and offer a gourmet moment to your loved ones, select the dedicated option during your online purchase. You can then invite participants by email or via a shareable link, to contribute together to a gift box at the restaurant Auprès du Clocher.
How can I choose the amount for a gift card?
For a gift check, you freely choose the amount to give, which allows you to personalize the gastronomic experience according to your wishes at AUPRES DU CLOCHER.
How can I log in to my account?
To access your account on our website, use the email address and password associated with it. If you forget your password, use the reset option available on the login page. Enjoy your experience on our AUPRES DU CLOCHER website.
How can I empty my cart?
To empty your cart, go to the top right of the page and click on the cart icon, then on the 'Empty Cart' button to delete everything. Enjoy your culinary experience at AUPRES DU CLOCHER.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple gift boxes at the same time to offer a gastronomic experience to your loved ones. All the boxes will be included in your order and you can customize them according to your wishes at AUPRES DU CLOCHER.
How do I remove a gift box from my cart?
To remove a box from your cart, click on the delete icon next to the item you wish to remove. You can also empty your entire cart using the dedicated option, at AUPRES DU CLOCHER.
How do I purchase or give a gift box?
To offer an Auprès du Clocher gift box, choose from our lunch or dinner options, add it to your cart, and personalize it with a message. Your digital gift box will be sent immediately, allowing the recipient to book their tasting date at their convenience.
Can we give a gift certificate and let the recipient choose the experience?
Yes, with the AUPRES DU CLOCHER Liberty gift check, the recipient can freely choose the culinary experience that suits them from the menus offered by the restaurant.
Can I modify or cancel my order?
Modifications or cancellations of your gift box order depend on the conditions specified at the time of purchase. You can cancel or modify your reservation according to availability and the rules in effect at AUPRES DU CLOCHER.
Is the gift box customer service reachable by email?
You can email us with any questions about your gift box, and we commit to responding within 48 business hours. Fully enjoy your gastronomic experience at AUPRES DU CLOCHER.
Is the gift box customer service reachable by phone?
Customer service is available by phone from Monday to Friday, 9 AM to 6 PM for any questions regarding your gift box. You can also find useful information on the website of the restaurant Auprès du Clocher.
Can I check the status of my gift box online?
You can check the status of your gift box online via your personal account on the AUPRES DU CLOCHER website. Log in with the credentials provided at the time of purchase to access this information.
Is there an online chat available for questions about gift boxes?
An online chat is available on our website to answer your questions about our gift boxes. The opening hours are indicated on the contact page of our restaurant Auprès du Clocher.
Is there a dedicated customer service for gift boxes?
You have access to a dedicated customer service for any questions regarding your Auprès du Clocher restaurant gift box. This service is available by phone, email, or through an online form to assist you with using your gift box.
Is there a dedicated FAQ for gift boxes?
This FAQ answers your questions about using your gift box. You will find information about booking, validity, and the culinary experiences offered by the restaurant Auprès du Clocher.
Is spa access included in my gift box?
Your gift box does not include access to the spa. For a refined gastronomic experience, fully enjoy the intimate atmosphere and gourmet menus offered by the restaurant Auprès du Clocher in Pommard.
Does the recipient of a gift box have access to the same services as other customers?
The recipient of a gift box at the Auprès du Clocher restaurant enjoys the same services as other customers, in the intimate and warm setting of our establishment in Pommard.
Is the detail of the services included in my gift box specified?
The details of the services included in your gift box are specified on the box itself or in the accompanying information booklet. You will find the proposed menus, such as the 'Awakening' lunch with 4 courses or the 'Resonance' dinner with 7 sequences, as well as the corresponding prices. Fully enjoy your gastronomic experience at AUPRES DU CLOCHER.
Is parking included in my gift box?
The gift box you received for the restaurant Auprès du Clocher does not include parking. You will be able to park near the establishment AUPRES DU CLOCHER.
Is breakfast included in my gift box?
The gift boxes from AUPRES DU CLOCHER do not include breakfast, which is not part of the services offered.
Is special attention given to the recipient of a gift box?
At the restaurant Auprès du Clocher, Chef Rémi GENOT and his partner Anna welcome you in an intimate and warm setting, with special attention given to each guest. The recipient of a gift box can thus fully enjoy a gastronomic and gourmet interlude, in a peaceful and benevolent universe, unique to the Auprès du Clocher establishment.
Is a welcome drink included in my gift box?
Your gift box at the restaurant Auprès du Clocher includes a welcome drink to start your culinary experience in a warm and intimate atmosphere, as offered by chef Rémi Genot and his team.
Should we bring towels to the Spa?
The towels are provided by the establishment AUPRES DU CLOCHER.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can certainly purchase multiple gift boxes for your employees and customize them according to your preferences. Our gift boxes are available in different formulas, ranging from a gourmet lunch to a gastronomic dinner, to satisfy all tastes. Enjoy the unique culinary experience offered by the restaurant Auprès du Clocher.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes for your clients and send them directly, either in digital format or paper format, depending on your preferences. The gift boxes from the restaurant Auprès du Clocher offer a unique gastronomic experience in Burgundy, with varied menus for every taste.
Do you offer preferential rates for bulk purchases?
Volume discounts are available for large quantity purchases at AUPRES DU CLOCHER.
Do you offer an advantageous and personalized solution for works councils (CSE)?
Auprès du Clocher offers custom solutions for employee committees, with preferential rates and customization options for unforgettable gastronomic experiences.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, you can provide us with your order number as well as the new details. We will update the information associated with your gift box at our establishment AUPRES DU CLOCHER.
How can I leave a review for my gift box?
To share your experience, you can leave a review by logging into your customer account on our website. This allows future customers to benefit from your feedback about the Auprès du Clocher restaurant.
How can I contact the store?
For any questions regarding your gift box, you can consult the general terms and conditions on our website or directly at the AUPRES DU CLOCHER establishment.
Is there a dress code for the gift box?
For your dining experience at AUPRES DU CLOCHER, smart casual attire is recommended to respect the intimate and refined atmosphere of the restaurant.
From what age can I get a treatment?
The gift boxes from the restaurant Auprès du Clocher in Pommard are accessible to all gastronomy enthusiasts, with no age restrictions. Dive into a refined and intimate culinary experience, where each dish tells a story, within our establishment Auprès du Clocher.
Is it absolutely necessary to make a reservation?
To fully enjoy your gastronomic experience, a reservation is required at the restaurant Auprès du Clocher. Chef Rémi GENOT and his team welcome you in an intimate setting in Pommard, Burgundy. Don't forget to book your dates to discover the refined cuisine of the establishment AUPRES DU CLOCHER.
How can one access the hotel from the airport?
To access the AUPRES DU CLOCHER establishment from the airport, it is recommended to arrange for personal transportation or to use a taxi service or car rental, as the restaurant is located in the wine village of Pommard in Burgundy.
Is the establishment accessible to people with reduced mobility?
Accessibility for people with reduced mobility depends on the facilities of the AUPRES DU CLOCHER establishment.
Are pets allowed in the establishment?
The establishment AUPRES DU CLOCHER does not accept pets, in order to preserve the privacy and calm of its plush and warm atmosphere.
Where can I find the menus?
The menus are available on the detailed sheet of each gift box or directly on the website of the AUPRES DU CLOCHER establishment.
What are the hours of operation?
The restaurant Auprès du Clocher in Pommard, Burgundy, welcomes you in an intimate and warm setting. To find out the exact opening hours, you can check them directly on the establishment's Auprès du Clocher website.
Is there parking available near the establishment?
The AUPRES DU CLOCHER establishment is located in the heart of the wine village of Pommard, where parking is usually available in the surrounding streets. For added convenience, it is recommended to check nearby parking options when making your reservation at AUPRES DU CLOCHER.
What are the delivery methods for gift boxes/vouchers?
The gift boxes from AUPRES DU CLOCHER are sent by email immediately after purchase, or by mail to your home within a few days.
Is postal delivery offered?
We offer to send our gift boxes by post for home delivery. You will receive a personalized gift voucher to give to your loved ones, who can book their dates at our establishment AUPRES DU CLOCHER.
In addition to gift boxes, is it possible to order or have items delivered?
We offer only gift boxes for gastronomic experiences at the restaurant Auprès du Clocher. For additional items, the conditions are specified at the time of purchase in our establishment AUPRES DU CLOCHER.
Is the gift box available in physical format?
You can choose between a physical or digital gift box to offer a gastronomic experience at the restaurant Auprès du Clocher. The physical format is ideal for in-person gifting, while the digital format is sent immediately by email, providing total flexibility for the recipient. Discover our Auprès du Clocher gift boxes.
Is the box presented in a neat packaging?
Yes, our gift boxes are carefully wrapped to offer an elegant and neat presentation, reflecting the gastronomic experience you will offer with the restaurant Auprès du Clocher.
Is the gift box available in a digital format (e-gift box)?
Yes, our gift boxes are available in a digital version. You can choose immediate delivery by email, which allows for instant gifting. Take advantage of this convenient option to offer a gastronomic experience at the restaurant Auprès du Clocher.
Can the gift box be sent directly to the recipient?
You can send the gift box directly to the recipient when placing your order on our website. The box is sent in digital format, allowing for immediate use at AUPRES DU CLOCHER.
Do you deliver gift boxes internationally?
AUPRES DU CLOCHER's gift boxes are available for international delivery, with varying fees and times depending on the destination. You can offer a unique gastronomic experience to your loved ones, no matter where they are.
What are the delivery times for gift boxes by mail?
AUPRES DU CLOCHER gift boxes are sent immediately in digital format after your purchase, allowing you to give them without delay. You can also choose a paper version delivered to your home, with standard delivery times depending on your destination address.
Is it possible to schedule a delivery date?
You can schedule the sending date of your gift box during your order. The gift box is sent immediately in digital format, and the lucky recipient can then book their dates at the AUPRES DU CLOCHER establishment.
Is express delivery available?
The delivery of your gift box is immediate in digital format, allowing you to quickly offer an unforgettable gastronomic experience at the restaurant Auprès du Clocher.
How can I track my order?
You can track your order by logging into your account on our website. AUPRES DU CLOCHER gift boxes are sent immediately in digital format after your purchase.
Can I receive my gift box by email or mail?
You can choose to receive your Auprès du Clocher gift box by email or by mail during your order. The Auprès du Clocher gift box allows you to offer an unforgettable gastronomic experience in Burgundy.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by mail is immediate for the digital format and within 48 hours for the paper version. You will receive your personalized gift box to offer to your loved ones at AUPRES DU CLOCHER.
If I cancel my reservation, is my gift box still valid?
In case of cancellation of your reservation at the restaurant Auprès du Clocher, your gift box remains valid. You can use it for a new reservation according to the conditions of the establishment AUPRES DU CLOCHER.
Can my gift box be extended if not used?
The extension of your gift box depends on the conditions of the AUPRES DU CLOCHER establishment.
Can my gift box be exchanged for another service?
Exchanging your gift box for another service is possible depending on availability and the establishment's conditions. The restaurant Auprès du Clocher offers varied culinary experiences, such as the 'Éveil' lunch or the 'Résonnance' dinner, to help you choose the one that suits you best.
Can I cancel my reservation made with a gift box?
The cancellation of a reservation made with a gift box depends on the conditions specified at the time of purchase, in our establishment AUPRES DU CLOCHER.
Can I modify my reservation made with a gift box?
The modification of your reservation made with a gift box depends on the availability conditions of our establishment Auprès du Clocher.
Is there a cancellation period for gift box reservations?
The cancellation deadline for reservations made with a gift box is 48 hours before the reservation date, unless otherwise stated at the time of reservation at our establishment AUPRES DU CLOCHER.
Is it possible to reschedule without fees with a gift box?
Rescheduling is possible depending on the availability at our establishment AUPRES DU CLOCHER. We invite you to book directly with our restaurant to arrange your culinary experience.
Can I convert my gift box into a gift card?
The gift boxes from the restaurant Auprès du Clocher cannot be converted into gift checks. You can use them to book a gastronomic experience at our establishment in Pommard.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
Auprès du Clocher offers special gift boxes for particular occasions like Valentine's Day, Christmas, or weddings. Discover our online offers to find the ideal gift box that will delight your loved ones at our establishment, Auprès du Clocher.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
Auprès du Clocher offers gift boxes suitable for various occasions, such as birthdays or gatherings with friends, for intimate and delicious moments. You will find options for unique gastronomic experiences, to offer to your loved ones or to yourself, at our establishment Auprès du Clocher.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes offered by the restaurant Auprès du Clocher are official and guaranteed without intermediaries. You thus benefit from the best rate directly from the establishment AUPRES DU CLOCHER.
Are the services included in the gift boxes identical to those consumed on site?
The services included in AUPRES DU CLOCHER's gift boxes correspond to those offered by the establishment, with menus ranging from 4, 5, or 7 courses depending on the chosen box, highlighting Chef Rémi GENOT's refined cuisine.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
The exchange of services depends on the availability and conditions of the Auprès du Clocher establishment. You can choose from our Déjeuner Éveil, Dîner Éclosion, or Dîner Résonnance gift boxes, or opt for a Liberté gift certificate for a customized culinary experience.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible for the purchase of a gift box at AUPRES DU CLOCHER.
Is online payment secure?
Online payment for your gift box is secure on our platform, ensuring the protection of your banking data. This way, you can shop with peace of mind to offer an unforgettable gastronomic experience at the restaurant Auprès du Clocher.
Is payment via group or shared payment possible?
Payment via group fund or split is not offered for the gift boxes at the restaurant Auprès du Clocher. You can pay for your order by credit card, bank transfer, or PayPal, depending on the available options when you shop at Auprès du Clocher.
Are your gift boxes exclusive creations, specifically designed by your establishment?
The gift boxes from the restaurant Auprès du Clocher are designed to offer a unique gastronomic experience, highlighting the creativity of Chef Rémi GENOT and the quality of local products. Each box allows you to enjoy a gourmet moment in an intimate and peaceful setting, a signature of our establishment Auprès du Clocher.
Is it possible to pay in installments?
The option to pay in installments is not mentioned as being available for the gift boxes at the Auprès du Clocher restaurant in Pommard.
Is the payment deducted immediately upon ordering?
Your gift box payment is debited immediately upon ordering. You then receive a personalized gift voucher to offer, valid for a culinary experience at the restaurant Auprès du Clocher.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative mandate for the purchase of gift boxes at the restaurant Auprès du Clocher.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
At AUPRES DU CLOCHER, all your payments are secured by a certified provider compliant with PCI DSS standards, ensuring the protection of your banking data.
When purchasing a gift box, do I keep the history of my orders?
You can view your order history in your customer account. All the necessary information is available directly on our website for a simplified shopping experience at AUPRES DU CLOCHER.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
You can pay for your gift box by credit card, PayPal, Apple Pay, or Google Pay. These payment options are available for your convenience at AUPRES DU CLOCHER.
Can I receive an invoice after my purchase?
After purchasing a gift box, you will receive an invoice by email. You can also find it in your customer account on the AUPRES DU CLOCHER website.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box by Visa, Mastercard, or American Express credit card. At AUPRES DU CLOCHER, we ensure secure payment for your peace of mind.
Can a promotional code be used?
You can use a promotional code when purchasing your gift box. Simply check its validity and usage in the general terms and conditions of our establishment Auprès du Clocher.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, you can pay by credit card, PayPal, or bank transfer. All payments are secure, and the box is sent immediately in digital format, with the option to receive it at home. Enjoy the unique culinary experience of the restaurant Auprès du Clocher.
Do you accept vacation checks?
We accept vacation checks for the purchase of our gift boxes, according to the conditions of the establishment Auprès du Clocher.
Is it possible to add a personalized message to the gift box?
You can add a personalized message when placing your order for the gift box. This message will be included with the gift box you give to your loved ones, adding an even warmer and more thoughtful touch, much like the welcome offered by the restaurant Auprès du Clocher.
Can we add options to your gift box offers?
AUPRES DU CLOCHER's gift boxes can be customized to your liking, with options available for each formula. You can choose from a variety of culinary experiences, ranging from a 4-course lunch to a 7-sequence dinner, to offer a unique gastronomic moment to your loved ones.
Do you offer premium packaging for gift boxes sent by mail?
To enhance your gift box, we offer premium packaging options that you can choose during your online order. These refined wrappings will highlight your gift for an even more memorable experience at the restaurant Auprès du Clocher.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can customize your gift box with a dedicated message to mark a special occasion, such as a birthday or a wedding, to make this moment even more unique at the restaurant Auprès du Clocher.
How do I request a refund for a gift box purchased online?
To request a refund for a gift box purchased online, check the purchase conditions and have your order number ready. Refunds are possible according to the conditions specified at the time of purchase, at our establishment AUPRES DU CLOCHER.
If a paper gift box is lost, can you issue a new one?
In case of loss of your AUPRES DU CLOCHER gift box, a duplicate can be sent to you, subject to availability.
Can partially used gift boxes be refunded?
Partially used gift boxes cannot be refunded at AUPRES DU CLOCHER.
Is it possible to exchange a gift box for another of equivalent or higher value?
You can exchange a Auprès du Clocher gift box for another one of equal or greater value, according to the terms and conditions of your Auprès du Clocher gift box.
Does the right of withdrawal apply to the purchase of a gift box?
The gift box you offer for the restaurant Auprès du Clocher in Pommard cannot be exchanged or refunded, as it is a service. You benefit from the best rate by purchasing directly on our official website, with immediate delivery of your gift box in digital format.
Can I cancel a gift box that has already been sent by email or mail?
Once a gift box has been sent by email or mail, it cannot be canceled. We invite you to think carefully about your choice before making a purchase at our establishment, AUPRES DU CLOCHER.
What should I do if the received box is damaged or contains an error?
If your Auprès du Clocher restaurant gift box is damaged or contains an error, please provide us with a photo of the concerned box. We will process your request promptly according to the conditions of the AUPRES DU CLOCHER establishment.
Can I get a refund for a gift box if I change my mind after purchase?
Gift boxes purchased from the restaurant Auprès du Clocher in Pommard are non-refundable once the purchase is made. We invite you to carefully consider your choice before proceeding with payment.
What happens if the recipient couldn't use the gift box before its expiration date?
If the gift box is not used before its expiration date, it unfortunately can no longer be used. We recommend checking the validity conditions at the time of purchase to anticipate any eventuality, at our establishment AUPRES DU CLOCHER.
Is a voucher issued if the gift box is not used?
In case of non-use of the gift box, a credit can be issued according to the specific conditions of the Auprès du Clocher establishment.
How can I redeem the cashback?
To use your gift voucher, simply present it when making your reservation or directly at the restaurant Auprès du Clocher. This voucher is valid for a culinary experience at our Michelin-starred establishment in Pommard.
What is the processing time for a refund after I make a request?
The refund processing time for a gift box purchased at AUPRES DU CLOCHER is 14 days from the date of your request, subject to the gift box's terms of use.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
AUPRES DU CLOCHER gift boxes are neither exchangeable nor refundable. You can offer yourself or your loved ones a unique gastronomic experience at our establishment.
Are there any dates excluded for gift boxes?
Yes, certain dates may be excluded for gift boxes depending on the availability at our establishment AUPRES DU CLOCHER. We invite you to check the available dates during your booking to fully enjoy your gastronomic experience.
Is booking with a gift box subject to availability?
The reservation with a gift box at the restaurant Auprès du Clocher is subject to the availability of the establishment. To fully enjoy your gastronomic experience, it is advisable to book your dates as early as possible at our establishment Auprès du Clocher.
I've lost my password to log into my account, what can I do?
To reset your password and access your account, click on the 'Forgot Password' link on the login page. An email will be sent to you to create a new password at AUPRES DU CLOCHER.
Do I need the gift box number to make a reservation with a gift box?
To reserve your culinary experience at the restaurant Auprès du Clocher, have your gift box number ready, which is essential to validate your reservation.
Can I use my gift box on the weekend?
The use of your gift box on the weekend is possible depending on the availability of the establishment Auprès du Clocher. The gastronomic restaurant in Pommard welcomes you in an intimate and warm setting, ideal for an unforgettable culinary experience.
Can I use my gift box on holidays?
The use of your gift box at the establishment Auprès du Clocher depends on the restaurant's availability. Holidays can be very busy, we advise you to book in advance to guarantee your gastronomic experience.
Can I freely choose my dates with a gift box?
The reservation dates with a gift box depend on the availability of the establishment. You can choose your dates based on those offered by the restaurant Auprès du Clocher.
Can I book online with my gift voucher?
Booking with a gift box is done directly at the Auprès du Clocher restaurant in Pommard. This way, you can fully enjoy the gastronomic experience offered by chef Rémi GENOT in an intimate and peaceful setting in Burgundy.
Can I make a reservation by phone with my gift box?
You can make a reservation by phone with your gift box at the Auprès du Clocher restaurant in Pommard. Chef Rémi GENOT and his team welcome you in an intimate and warm setting for a unique gastronomic experience in Burgundy.
Can I make a reservation by email with my gift box?
Booking with a gift box is done directly at the Auprès du Clocher restaurant in Pommard. Chef Rémi GENOT and his team welcome you in an intimate and peaceful setting for a refined gastronomic experience.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, according to the establishment's conditions. This flexibility allows you to fully enjoy the gastronomic experience offered by the restaurant Auprès du Clocher.
Does my gift box cover the entire service?
Your gift box covers the service indicated on your exchange voucher at the restaurant Auprès du Clocher. Any additional charges or options, such as drinks or additional menus, are at your expense. The box includes the described culinary experience, in the intimate and warm atmosphere of our establishment Auprès du Clocher.
Is my gift box personalized?
Your Auprès du Clocher gift box is personalized with the recipient's name as indicated during purchase. It allows you to enjoy a refined culinary experience in our Michelin-starred restaurant in Pommard.
Can my gift box be used all at once?
Yes, your gift box for the restaurant Auprès du Clocher can be used in one go. This way, you can fully enjoy the gastronomic experience offered by chef Rémi Genot and his team, in an intimate and warm setting in Pommard.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid only for a gastronomic experience at the Auprès du Clocher restaurant in Pommard, Burgundy. This box allows you to choose between different menus, such as the 'Awakening' lunch, the 'Blooming' dinner, or the 'Resonance' dinner, according to your preferences and budget. Enjoy refined cuisine and attentive service at our Auprès du Clocher establishment.
Is my gift box valid in only one establishment?
Your gift box is valid only for a gastronomic experience at the Auprès du Clocher restaurant in Pommard, Burgundy. You can choose from the different menus offered, such as the 'Awakening' lunch, the 'Blooming' dinner, or the 'Resonance' dinner, to savor the refined cuisine of Chef Rémi Genot in an intimate and warm setting.
Is an upgrade possible with an additional fee using my gift box?
The upgrade of your gastronomic experience depends on availability at the time of your reservation, with an additional charge to be expected. The menus offered by chef Rémi GENOT, such as the Déjeuner Éveil, the Dîner Éclosion, or the Dîner Résonnance, already provide a refined culinary experience in an intimate setting at the restaurant Auprès du Clocher.
Can someone else use my gift box?
The gift box you received is personalized and can only be used by you. You can book your dates at our establishment AUPRES DU CLOCHER to fully enjoy the culinary experience offered.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be required when using your gift box, depending on availability and the options chosen on site. The restaurant Auprès du Clocher offers a variety of gastronomic experiences, tailored to your preferences.
Is an ID required upon arrival when using a gift box?
Upon your arrival at the restaurant Auprès du Clocher, a piece of ID may be requested to validate your reservation made with a gift box.
Do you accept pets?
The presence of pets is not mentioned among the services offered by the restaurant Auprès du Clocher. For a peaceful and intimate gastronomic experience, we invite you to fully enjoy the warm and refined atmosphere of our establishment Auprès du Clocher.
How do I proceed with reserving my gift voucher?
To use your gift voucher, book directly with our restaurant Auprès du Clocher in Pommard. The recipient can choose from several gastronomic experiences, such as the 'Awakening' lunch with 4 courses or the 'Resonance' dinner with 7 sequences, depending on their preferences and menu availability. Enjoy this gourmet interlude in an intimate and warm setting, a signature of our establishment Auprès du Clocher.
Do I need to create a customer account to purchase a gift box?
It is not necessary to create a customer account to purchase a gift box. You can proceed with your purchase as a guest, directly on our AUPRES DU CLOCHER website.
Is my gift card divisible? Can I use it multiple times?
Your Auprès du Clocher gift check can be used in multiple occasions, according to your wishes and availability. The Auprès du Clocher restaurant in Pommard welcomes you in an intimate setting for a refined gastronomic experience.
What are the check-in and check-out times?
The arrival and departure times at the restaurant Auprès du Clocher are to be arranged directly with the establishment when booking your gift box, depending on availability and the specific conditions of your gastronomic experience.
What services are included in a gift certificate?
The services included in a gift voucher depend on the chosen box set. You can thus enjoy a 4-course lunch with the 'Awakening' box set, a 5-course dinner with the 'Blooming' box set, or a 7-sequence sensory journey with the 'Resonance' box set, or a Freedom gift voucher for a freely chosen culinary experience at our establishment AUPRES DU CLOCHER.
What is the difference between a gift box and a free amount voucher?
A gift box at Auprès du Clocher offers you a choice between predefined culinary experiences, while an open amount voucher allows you to freely choose the amount to spend on a service at the Auprès du Clocher restaurant.
Are the terms of use clearly stated?
The terms of use for our gift boxes are clearly stated on our website. You can consult them before your purchase to offer an unforgettable gastronomic experience at the restaurant Auprès du Clocher.
How do I use a gift box during booking?
To use your gift box, book directly with the establishment by mentioning your unique code. The recipient can then enjoy a gastronomic experience at the restaurant Auprès du Clocher.
Can the gift box be transferred to a third party?
You can certainly offer the gift box to a third party. You just need to indicate the recipient's name when placing the order, or let us know your wishes for customization, at our establishment AUPRES DU CLOCHER.
Can the validity of a gift box be extended or renewed?
The extension or renewal of a gift box's validity depends on the specific conditions of our establishment AUPRES DU CLOCHER.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you according to the conditions of the establishment AUPRES DU CLOCHER.
What is the validity period of a gift box?
The gift boxes from the restaurant Auprès du Clocher are valid for 1 year from the date of purchase, offering flexibility to plan an unforgettable gastronomic experience in this intimate and peaceful setting in Pommard.
Are children allowed?
The restaurant Auprès du Clocher welcomes children in an intimate and warm setting in Pommard. Chef Rémi GENOT and his partner Anna strive to offer a gastronomic experience suitable for all guests at their establishment, Auprès du Clocher.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
If the recipient of the gift box does not spend the entire value, the remaining balance unfortunately cannot be used. In case of exceeding the value, an additional payment will be required according to the conditions of our establishment AUPRES DU CLOCHER.
Is the spa access private?
The restaurant Auprès du Clocher in Pommard does not offer access to a spa. For an unforgettable gastronomic experience, discover our gift boxes within our establishment AUPRES DU CLOCHER.
What types of gift boxes do you offer?
We offer gift boxes for unique culinary experiences at the restaurant Auprès du Clocher. You can choose between 4, 5, or 7-course tasting menus, or opt for a free-amount gift certificate to discover the refined cuisine of our establishment Auprès du Clocher.